top of page

Terms & Conditions

A legal disclaimer

By booking an appointment, attending a session, or using our website, you agree to the following terms and conditions. Please read them carefully.

​

1. Services

  • Neural Pathways provides kinesiology, massage, and mobility training services for wellbeing and performance purposes.

  • Our services are not a substitute for medical diagnosis or treatment. Always consult a qualified healthcare professional for medical concerns.

​

2. Appointments & Cancellations

  • Appointments can be booked online, by phone, or in person.

  • We require at least 24 hours’ notice for cancellations or rescheduling.

  • Late cancellations or missed appointments may incur a cancellation fee.

​

3. Payments

  • Payment is required at the time of service unless prior arrangements have been made.

  • Prices are subject to change without notice, but confirmed bookings will be honoured at the agreed rate.

​

4. Client Responsibilities

  • You must provide accurate health information before treatment begins.

  • Inform your practitioner of any injuries, conditions, or changes to your health.

  • You are responsible for following aftercare or exercise recommendations provided during your sessions.

​

5. Liability

  • While all care is taken, Neural Pathways is not liable for any injury, loss, or damage arising from services, except as required by law.

  • Results may vary depending on individual circumstances, and no specific outcomes are guaranteed.

​

6. Privacy

  • Your personal and health information is treated confidentially in line with our Privacy Policy.

  • We will never share your information without your consent, unless required by law.

​

7. Website Use

  • All content on this website (text, images, logos) is the property of Neural Pathways and may not be copied or reproduced without permission.

  • We are not responsible for external links or third-party sites referenced on our website.

​

8. Changes to Terms

  • We may update these Terms & Conditions at any time. Updates will be effective upon posting on our website.

bottom of page